Banner for administrative staff (INB) - Announcements /inb/channels_item/2 en Omnivox decommissioning and transition to Qualtrics /inb/node/5054 <p><strong>New changes to the e-election platform!</strong></p> <p>We would like to advise you that the decision was made to replace the Omnivox solution with an existing, similar tool called Qualtrics. This will allow IT Services to streamline our solutions and reducing service duplication, and in addition to this, the Qualtrics solution will bring enhanced features, improved data security, and a more user-friendly interface, all of which will significantly improve your e-election experience. <b>The Qualtrics solution is now available upon request as of May 13, 2024.</b></p> Thu, 16 May 2024 18:03:51 +0000 91 IMPORTANT: Windows 11 Upgrade Rollout / Annonce de la mise à niveau vers Windows 11 /inb/node/5053 <p><a href="#francais"><i>La version française suit ci-dessous.</i></a></p> <p> </p> <p><strong>Exciting changes are coming your way! </strong>Windows 10 will be upgraded to Windows 11 on ICS-managed computers, bringing you enhanced features and<b> </b>performance. The upgrade will be rolled out gradually. Newly acquired devices will be pre-installed with Windows 11!</p> <p> </p> Mon, 13 May 2024 19:28:03 +0000 91 VPN Downtime Alert - Monday, April 29, between 5:00am-6:00am /inb/node/5033 <p>VPN Downtime Alert: There will be a temporary interruption in VPN service on <strong>Monday, April 29, between 5:00 a.m. and 6:00 a.m</strong>. VPN access will not be available during this period. </p> <p>We apologize for the inconvenience and thank you for your understanding.</p> Wed, 24 Apr 2024 18:03:23 +0000 91 Cartoon of the month /inb/node/5032 <h2><strong>Cartoon caption:</strong> There's a lot of sensitive personal information on this flash drive so handle it with care!</h2> <h3>Do you know where all your removable storage devices are (i.e., USB flash drives, external hard drives, DVDs)?</h3> <ul> <li>To protect sensitive information belonging to you or others: Ensure that your removable devices are kept in a safe location (i.e., locked in an office drawer, home or office location with restricted access, etc.).</li> </ul> <ul></ul> Fri, 12 Apr 2024 14:31:35 +0000 91 It's now easier to request an IT Comms service! /inb/node/5031 <p>Hello 91 staff, </p> <p>IT Comms is your one-stop shop for all communications needs. We now made it easy for you to submit a communication request, using an easy-to-fill-out form that ensures your request is in our hands quickly for a fast turnaround delivery. <strong>Please use this form</strong> instead of email or MS Teams to send your requests to our team, it will prevent your request from slipping through the cracks when your usual contact at IT Comm is on vacation or away for a few days. </p> Wed, 10 Apr 2024 14:40:54 +0000 91 IT Services' 2023 Annual Report now available! /inb/node/5028 <p>Take a look back at IT Services’ achievements in 2023, another busy year of providing 91’s nearly 50,000 students, staff, and faculty with a unified, secure, sustainable, and strategic digital experience. We invite you to read our <a href="/it/annual-report" rel="nofollow noopener noreferrer" target="_blank" title="/it/annual-report">Annual Report</a>.</p> Thu, 28 Mar 2024 19:54:23 +0000 91 myCourses: grade export function unavailable /inb/node/4962 <p>In myCourses, instructors are currently unable to export grades to Minerva from myCourses.  This is an ongoing issue that IT Services is actively addressing, working closely with the vendor to restore this function and testing possible fixes.</p> <p>As a temporary workaround, instructors need to manually enter grades in Minerva.  Please see the following articles for relevant instructions:</p> Thu, 21 Mar 2024 12:59:26 +0000 91 Users may be intermittently unable to download attachments or view embedded images in Outlook on the web /inb/node/5029 <p>Users may see the following error message when an attachment fails to download: <strong>“Error downloading the file content.”</strong> Downloading attachments and embedded image viewing may succeed after signing out and then back into Outlook on the web.</p> <p>If available, users can download attachments and view embedded images consistently through the Outlook desktop client.</p> <p>IT Services is currently working on a fix to resolve the issue.</p> <p> </p> <p> </p> Thu, 04 Apr 2024 16:33:55 +0000 91 UPDATE: Issue affecting student enrolment updates in myCourses /inb/node/4963 <p>UPDATE: Some students may notice a discrepancy between updates to their enrolment records and those displayed in myCourses. Please note that this is a temporary issue that does not affect enrolment records and will be resolved shortly.</p> Fri, 05 Jan 2024 17:06:01 +0000 91